emotilink’s legal terms are organized below by audience. If you’re browsing as a prospective User or provider, everything here is publicly available for you to review before you sign up.
For questions about any of these documents, contact us at info@emotilink.com.
For Users
Privacy Policy
How emotilink collects, uses, stores, shares, and protects information about you.
Terms of Use
The terms governing your use of the emotilink Platform, including the End User License Agreement.
HIPAA Notice of Privacy Practices
The default notice describing how your provider uses and discloses your Protected Health Information. Your specific provider may distribute their own version.
California Privacy Rights Notice
Rights specific to California residents under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).
Cookies & SDK Disclosure
Cookies, software development kits (SDKs), and other tracking technologies used on our website and in our App.
Consent to Treat
The default Consent to Treat form emotilink providers may distribute. Your specific provider may distribute their own version.
Session Minimum and Cancellation Policy
Session-minimum billing, cancellation windows, no-show mechanics, and refund rules for Platform sessions.
Acceptable Use Policy
Rules governing how you may use the Platform, including prohibited conduct.
Email Policy
How emotilink sends you emails, what emails you can expect to receive, and how you can control them.
Crisis Resources / Limitations of Service
Important information about how emotilink is not a crisis service. If you or someone you know is in crisis, call or text 988 or dial 9-1-1.
For Providers
Provider Terms of Service
The terms governing your participation as a provider on the emotilink Platform, including fees, scope of services, and provider obligations.
Business Associate Agreement (BAA)
emotilink’s Business Associate Agreement is presented to you for execution during your onboarding to the Platform. A copy of your executed BAA remains available to you at any time on request to info@emotilink.com.
Provider Payment Processing
Payment processing terms and Finix-related provisions are set out within the Provider Terms of Service (Sections 15 and 16).
Contact
Questions about any of the above:
emotilink, LLC
222 W Merchandise Mart Plaza, Suite 1230
Chicago, IL 60654
info@emotilink.com
312-554-5812